How do I change size, shipping address etc. of my order?
After you place the order, the order details (like color, size, shipping address etc.) cannot be changed.
If you placed order with wrong information, please contact the seller before the order is shipped out, and suggest seller to ship with correct information.
You can also cancel order before the order is shipped out.
If your package is already sent out, please contact local express company for this issue.
How do I manage my shipping address(es)?
Step 1. Sign into your account and visit My Orders or open Shipping Address Management page;
Step 2. Add/Edit/Delete your addresses
Step 3. “Save” the modification.
Note:
TEN addresses at most could be added under one account
You can also select “Set as default” and save it to set your default shipping address. The default address will be displayed automatically when you place an order.
Why I cannot save shipping address?
If you receive error message ‘Please enter English only’:
Please check whether your shipping address include non-English letters (like é), and replace the non-English words with similar English character (like e).
If you receive error message ‘Please update your address in order to be able to place an order’:
Please visit “My Order-Shipping Address” page to check whether any information is missed out there. If yes, please fulfil necessary information as required.
If you cannot find your state or city from dropdown list:
Please choose “other” firstly at the bottom of dropdown list and input detailed address in the next filed to save for ordering.
How can I change my birthday on my cheapbargainshopping account?
Please be advised that the Date of Birth is related to member rewards, it cannot be changed as rules.
If you indeed register account using wrong birthday and have not got related rewards, please contact us via Online Service with A copy of your personal ID or passport for change.
Change email address
⦁ How do I change my email address?
To change your register email address, please follow the below steps:
⦁ Sign in your account;
⦁ Change your Email Address;
⦁ Choose “Email Verification”, then click on “Click here to receive verification code” to receive a verification code in your current registered email;
⦁ Enter the verification code you received;
⦁ On the next page, enter your new email address, and also click on “Click here to receive verification code” to receive a verification code in your new email;
⦁ Enter the verification code and click on “Submit”.